Shipping Policy

At Daddy Chef, we understand the importance of timely and reliable delivery—especially when it comes to your child’s meals. That’s why we’ve designed a delivery system that is punctual, safe, and parent-approved. Please review our Shipping & Delivery Policy below:

📦 1. Service Area

We currently offer our meal delivery services in the following areas:

• [List of cities or specific localities we serve]
  

We’re expanding! Stay tuned as we bring Daddy Chef to more locations near you.

🕖 2. Delivery Timings

We operate early morning deliveries, specifically timed to ensure your child receives their meal before school or daycare starts.

• Breakfast Delivery: Between
• Lunch Delivery: Between

Please ensure someone is available to receive the meal during these hours.

📝 3. Delivery Schedule

• Delivery is available Monday to Saturday (Sunday closed).
• Meal plans are delivered daily as per your subscription (weekly/monthly/individual).

If there’s a change in your child’s schedule or an unexpected holiday, please notify us at least 24 hours in advance to pause/reschedule delivery.

📲 4. Tracking and Notifications

We provide:

• SMS/WhatsApp updates once your meal is out for delivery.
• Confirmation upon successful delivery.

Live tracking (if applicable) will be available soon via our mobile app/website.

❗ 5. Missed Deliveries

In the event of a missed delivery due to the customer being unavailable:

• The delivery agent will wait for a maximum of 10 minutes.
• If unreachable, the meal will be marked as missed, and no refund or re-delivery will be provided for that day.

You may opt to reschedule the delivery (next-day) if informed at least 24 hours prior.

🍴 6. Packaging and Safety

• All meals are packed in food-safe, hygienic containers.
• Packaging is designed to maintain freshness and temperature until it reaches your doorstep.
• Meals are delivered by our trained delivery partners following all food safety guidelines.

🔄 7. Delivery Modifications

If you wish to:

• Pause a delivery
• Change address temporarily
• Modify delivery time

Please notify our support team at least 24 hours in advance via phone or email.

📞 8. Contact for Delivery Issues

For any delivery-related concerns, reach out to us immediately:

📱 Phone: +91-8826933355
📧 Email: info@daddychef.com
🌐 Website: https://daddychef.com

Our team is available Monday–Saturday

⚠️ 9. Delivery Dealys

We are not liable for delivery delays caused by unforeseen events such as:

• Natural disasters
• Strikes
• Road closures
• Government restrictions
• Severe weather conditions

In such cases, you will be notified, and alternative arrangements may be offered.